Refunds & Warranties
Shipping and Delivery
Item will ship within 24 hrs via UPS or USPS.
Product may be returned within 30 days of purchase for full refund on cost of the item.
Must be free of any marks and wear.
Fleeceworks' Product Guarantee
- Fleeceworks' products are under full warranty for six months from date of purchase. This warranty covers defective material or workmanship only. Normal wear and tear, damage due to inappropriate care or misuse is not covered under this warranty. (Click here for care recommendations.)
- Product must be purchased from an authorized Fleeceworks' dealer.
- Please note: In order to make a claim under Fleeceworks' warranty policy, you must submit the original purchase receipt.
- Warranty does not include close-outs or seconds.
How to make a claim:
- Please contact our customer service at email@example.com for a Return Authorization number.
- Upon receipt of this number, please mail the item to us. The Return Authorization Number must be clearly marked on the outside of the box.
- We suggest a delivery service that allows for tracking and insurance of the item. Fleeceworks is not responsible for packages lost or damaged in transit.
- Important: In addition to the item, the package must include the original receipt, your full contact details, as well as a brief description of the problem.